How Are We Doing?

Picture of cloth bus seats.

BCT is committed to providing the best possible transportation services to the Boone County community. To accomplish this goal we truly need your help. Let us know how BCT is doing. What are we doing well? What areas need improvement? What are we not doing that you would like to see in the future?

Helps us improve our service by answering a few questions.
Click here to take the survey.

Email your comments and ideas to

As a member of the community your input is vital for ensuring that BCT can continue to provide a quality transportation service that meets the needs of the Boone County community. HIRTA and its provider, Boone County Transportation, is responsible for providing a safe, dependable, affordable transportation service. We encourage any rider or concerned citizen to notify either Boone County Public Transportation or HIRTA if they are not provided such service. Below is the complaint and appeals protocal information for Boone County Transportation. Thank you for your time and input.

Complaint&AppealProtocol.pdfImage of Adobe PDF icon

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